Steps, INC. Is an extremely diversified community action agency which delivers services to those in need. Services are delivered under four pillars of service: workforce development - steps provides job training and employment opportunities to citizens living with disabilities, individuals who want to EXIT the welfare system and senior citizens living below the poverty level; economic development - steps is a major employer in our region and in addition operates two (2) commercial lines of business: secure document shredding and operation of a regional recycling center; housing - steps provides services to alleviate and/or prevent homelessness and serves as a partner to dominion power in their energyshare program, meeting heating and cooling needs; education - steps works with students with disabilities who are transitioning from the public education system and operates head start and early head start services.