The intent of the agency's mission is to enhance and expand opportunities for the economic and social well-being of low- and moderate-income households and, in some cases, the general public. Resources to provide services are funded through federal, state, and county grants, FEE for services, third-party reimbursement, and donation. TRI-CAP strives to meet the needs of the community by actively participating in collaborative efforts with entities throughout the social service system. The agency utilizes the community needs assessment completed in 2023. The needs assessment assists the agency to identify systems and opportunities for improvements for the agency. In an initiative to increase agency diversity, equity, and inclusion, TRI-CAP partnered with strategic diversity initiatives (SDI). In JULY 2023, SDI launched a comprehensive DEI assessment, comprised of a confidential and anonymous staff survey, and focus groups to find key areas of strength, opportunities, and recommendat