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UPMC Group - EIN 20-8295721 Form 990 - Fiscal Year Ended 06/30/2023 Part III - Statement of Program Service Accomplishments UPMC, a world-renowned health care provider and insurer, is inventing new models of patient-centered, cost-effective, accountable care. With a central mission of providing outstanding, accessible patient care, UPMC is shaping tomorrow's health care through clinical and technological innovation, research, and education. UPMC's Health Services Division encompasses a comprehensive array of clinical capabilities. This division includes academic, community, and regional hospitals; pre- and post-acute care capabilities; specialty service lines, such as transplantation services, women's health, behavioral health, pediatrics, cancer care, and rehabilitation services; contract services, such as emergency medicine, pharmacy, and laboratory; and more than 5,000 employed physicians with associated practices. UPMC's organ transplant center is one of the largest and busiest in the world, performing more than 20,000 transplants since 1981. The UPMC Hillman Cancer Center is one of the largest integrated community cancer networks in the United States with more than 70 centers in Pennsylvania, Ohio, New York, and Maryland, and more than 2,000 physicians, researchers, and staff. UPMC's expertise in academic-based and specialized medical care, including transplantation and oncology, is key to the globalization efforts being undertaken through its International Division, which promotes the exchange of scientific knowledge worldwide, while generating revenue that is reinvested locally. UPMC Group reflects the combined information and operations of 71 tax exempt entities, including 22 hospital entities, 13 physician service entities, 3 skilled nursing facilities, and 33 other ancillary service and support entities from within the UPMC integrated delivery and finance system IDFS. This delivery system is comprised of premier healthcare providers including acute inpatient hospitals and trauma centers, cancer treatment facilities, physician practices, skilled nursing facilities and other organizations providing healthcare support services required by our diverse patient population. During fiscal year 2023, (July 2022 - June 2023), the hospital entities within UPMC Group admitted 185,235 inpatients, recorded 1,287,506 inpatient days, 715,355 emergency room visits, 4,722,908 outpatient visits, 201,388 surgeries, and 702 transplants. They provided financial assistance and other uncompensated care, including Medicaid and Medicare shortfalls, at cost, of over $1,595,000. UPMC Group members provided services to the community through charitable donations, subsidized health and community programs, outreach programs, health screenings, educational classes, and volunteer services at a cost of over $428,000,000. UPMC Group also provided funding for research and health professions education in excess of $516,000,000. The twenty-two hospitals included in UPMC Group are: UPMC Presbyterian Shadyside, UPMC Children's Hospital of Pittsburgh, Magee-Women's Hospital of UPMC, UPMC Mercy, UPMC St. Margaret, UPMC Passavant, UPMC Horizon, UPMC Northwest, UPMC McKeesport, UPMC Bedford, UPMC East, UPMC Hamot, UPMC Altoona, UPMC Jameson, UPMC Kane, UPMC Williamsport, UPMC Wellsboro, UPMC Sunbury, UPMC Lock Haven, UPMC Muncy, Charles Cole Memorial Hospital and UPMC Somerset. Founded in 1893, UPMC Presbyterian Shadyside is an acute care medical-surgical hospital and Level 1 trauma center, and a site of ongoing research and graduate programs. The hospital provides specialized medical care to patients from the tri-state area and throughout the world. UPMC Presbyterian Shadyside is the academic hub of UPMC's inpatient provider services and the greater Pittsburgh region's largest inpatient acute care hospital. The mission of UPMC Presbyterian Shadyside is to provide premier programs in patient care, biomedical and health services research, and teaching and education that will contribute to the prevention, diagnosis, and treatment of human disease and disability. The UPMC Presbyterian Shadyside campuses are UPMC Presbyterian, UPMC Shadyside, Western Psychiatric Institute and Clinic (WPIC), UPMC Montefiore, and the Eye and Ear Institute. UPMC Presbyterian including UPMC Montefiore is a 758-bed teaching hospital that has been providing health care since 1893. UPMC Shadyside is a 496-bed tertiary hospital that has been serving the residents of Pittsburgh and the tri-state area since 1866. Presbyterian Shadyside was honored to achieve Magnet status, which is one of the highest achievements a hospital can obtain in professional nursing, and demonstrates nursing excellence, a commitment to quality patient care, and a healthy work environment. UPMC Presbyterian Shadyside has leading programs in organ transplantation, oncology, cardiology and cardiothoracic surgery, critical care medicine and trauma services, neurosurgery, orthopedics, ophthalmology, and behavioral health, as well as other medical specialties. In 2019, UPMC announced its plan to build another tower consisting of 17 stories, 900,000 square feet and 636 beds. This addition will enable UPMC Presbyterian to increase its number of private rooms available to patients from 40% of total rooms to 100% total rooms. The patient care areas of the tower offer private rooms and flexible spaces with natural light throughout the glass exterior facade. Nearly one-fourth of the patient rooms in the tower are intensive care unit ICU rooms or innovative acuity-adaptable rooms. This allows for continuity throughout complex, critical care delivery by UPMC's expert physicians and care teams - with the patient experience and quality outcomes as the primary focus. The new floor plan and flow of the tower enhances the patient stay, connecting patients and families with the shared resources and expertise of UPMC. The universal patient unit supports all levels of acuity and provides the necessary services to support patients throughout their stay - from arrival to ICU, to units offering less intensive levels of care as the patient recovers, to discharge - all within the same floor treating those with similar conditions or a disease-specific unit. The clinical inpatient organizational approach focuses on condition management by floor. Through pioneering acuity-adaptable floors where the patient transitions through their care on the same unit, UPMC is limiting the need for patients to transfer from one unit and care team to another as they progress toward recovery. This is intended to improve outcomes through maintaining the continuity of care, as patients see the same staff and physicians from start to finish. This shift in the care model can reduce length of stay and improve outcomes, which ultimately can reduce health care costs. UPMC Presbyterian Shadyside treats all patients without regard to their ability to pay. For the fiscal year ended June 30, 2023, the hospital admitted 38,787 patients, rendering 318,942 patient days. UPMC Presbyterian Shadyside had 89,646 emergency room visits, 607,437 outpatient visits and performed 38,473 surgeries. UPMC Presbyterian Shadyside, inclusive of all campuses, provided financial assistance and other uncompensated care, including Medicaid and Medicare shortfalls, at a cost of approximately $505,500,000 during the year ended June 30, 2023. UPMC Presbyterian Shadyside is actively involved in sponsoring many programs for patients, children, teens, seniors, and the community as a whole. It provides services to the community through charitable donations, subsidized programs, outreach programs, referral centers, screenings, educational classes, and mentorships, which are collectively targeted at patients, patients' families, and the community at large, at a cost of over $190,850,000. UPMC Presbyterian Shadyside also funded research and health professions education at a cost of $258,370,000.
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