A bill to amend the Communications Act of 1934 to provide for certain requirements relating to charges for internet, television, and voice services, and for other purposes.
About This Bill
Committee
Latest Action · February 14, 2019
Read twice and referred to the Committee on Commerce, Science, and Transportation.
Truth-in-Billing, Remedies, and User Empowerment over Fees Act of 2019 or the TRUE Fees Act of 2019
This bill relates to transparency for prices of covered services such as internet, television, voice, and data services. Specifically, the bill prohibits a provider of a covered service from advertising the price of the service unless that price is the total amount the provider will charge, including fees or other charges. Additionally, providers are prohibited from providing bills electronically unless consumers are notified by email (or a functional equivalent of email) of the bill's availability and are provided an itemized statement of charges.
If there is an increase in charges, a provider must give clear notice and allow consumers to terminate the contract without paying a fee or penalty.
Providers are prohibited from increasing fees for equipment rental unless the equipment is upgraded to increase functionality.
Finally, the bill prohibits providers from including in a contract a requirement for alternative dispute resolution.
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