This bill requires public housing agencies to create online portals where tenants and applicants can access housing information, legal rights, and track maintenance requests and complaints in real time. The portals must include a database system that assigns ticket numbers to requests, displays their status, and prevents public disclosure of personal information. Public housing agencies must also publish annual fact sheets detailing funding received, inspection scores, and planned improvements, made available in multiple formats and languages. The bill exempts small rural housing agencies serving 250 or fewer units but requires them to develop alternative methods for providing the same information. The Department of Housing and Urban Development may award grants to help agencies purchase and maintain the required systems, with unspecified funding amounts, and agencies must implement these portals within one year of the bill's enactment.
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