To require the Secretary of Veterans Affairs to maintain a toll-free telephone helpline for veterans and other eligible individuals to use to obtain information about the benefits and services provided by the Department of Veterans Affairs, and for other purposes.
About This Bill
Committee
Latest Action · March 22, 2024
Read twice and referred to the Committee on Veterans' Affairs.
This bill requires the Department of Veterans Affairs to establish and maintain a toll-free telephone helpline that veterans and other eligible individuals can use to get information about VA benefits and services. The helpline must include the option to speak with a live person rather than just an automated system, and the VA Secretary is allowed to contract with a third party to handle directing calls to the appropriate office. The legislation covers veterans, people authorized to act on behalf of veterans, and non-veterans who are eligible for VA benefits or services. While the bill does not specify funding amounts or implementation timelines in the text provided, it mandates that this helpline service be maintained as an ongoing resource for the veteran community and others seeking information about available VA programs.
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