The Passport Processing Efficiency Act would require the State Department to prioritize processing passport applications submitted in person at passport agencies or by mail over those handled by third-party courier services. The bill affects millions of Americans who apply for passports each year, as well as private passport courier companies that currently handle applications for a fee. The legislation requires the State Department to submit reports to Congress within 180 days of enactment and annually thereafter, detailing how passport agencies allocate appointment slots to third-party couriers and documenting any violations by these services. Additionally, the State Department must create a public-facing website where citizens can submit complaints about third-party couriers and review summaries of the most frequent and severe complaints along with steps the department is taking to address them. The bill does not specify dedicated funding but establishes reporting and transparency requirements to ensure that direct government processing channels receive priority over private intermediaries.