The INFORM Act of 2025 requires the U.S. Postal Service to notify the public about major changes to postal services that will affect customers nationwide or in large regions. When the Postal Service proposes such a change, it must submit the proposal to the independent Postal Regulatory Commission for review and simultaneously post notices in affected postal facilities at least 30 days before and after the change takes effect. These notices must include details about what is changing, when it will happen, how it will impact services, and how the public can comment or attend meetings to voice concerns. The bill applies to changes that affect nationwide or substantially nationwide postal services and aims to increase transparency so customers have adequate warning and opportunity to respond to major service alterations. No specific funding or implementation timeline beyond the 30-day posting requirement is specified in the legislation.
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