The PROTECT 911 Act directs the Secretary of Health and Human Services to develop and distribute evidence-based guidelines and resources to help identify, prevent, and treat mental health issues—particularly post-traumatic stress disorder—among 911 call center workers and emergency dispatchers. The bill also establishes a federal grant program to fund behavioral health and wellness programs at emergency communications centers, including peer-support initiatives and training for mental health professionals who work with these workers. Eligible recipients include state and local emergency communications centers, regional 911 authorities, and nonprofit organizations focused on public safety worker wellness. While the bill text does not specify a dollar amount or timeline, it requires the Secretary to consult with public health experts, mental health professionals, and national organizations representing 911 workers when developing the guidelines and resources.
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