This bill prohibits Amtrak from requiring passengers to sign mandatory arbitration agreements that would force them to resolve disputes outside of court. The legislation applies to both consumer disputes, such as those involving personal injuries or service issues, and civil rights disputes related to discrimination based on race, sex, age, gender identity, sexual orientation, disability, religion, or national origin. The bill also prevents Amtrak from including clauses that ban customers from participating in class action lawsuits or collective actions. Courts rather than arbitrators would determine whether the law applies to specific disputes. The bill takes effect upon enactment and applies to any disputes or claims that arise or accrue after the law passes.
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