The Easy Returns Act requires large retailers and online sellers with at least 500 employees to include a prepaid return label with every physical product they deliver to customers. The requirement applies to most goods shipped to consumers, though it excludes perishable items, custom-made or personalized products, and items where sellers offer free alternative return methods like at-home pickup. The Federal Trade Commission has 180 days after the law's enactment to write detailed regulations explaining how the requirement works. The law takes effect one year after passage and violations will be treated as unfair or deceptive practices under existing consumer protection law, allowing the FTC to investigate and penalize non-compliant sellers.
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