The Flight Refund Fairness Act requires airlines to transfer refund money to ticket agents (travel agencies and booking services) on the same timeline that airlines must provide refunds to passengers for cancelled, significantly delayed, or substantially changed flights. Currently, airlines must refund passengers "promptly," but the bill clarifies that airlines must transfer funds to ticket agents by the specific deadline set in existing law. Once ticket agents receive these funds from airlines, they have up to 7 days to pass the refund along to customers. This legislation affects all airlines operating in the United States and the travel agencies that sell their tickets, aiming to speed up refund processing by eliminating delays when ticket agents wait to receive funds from carriers. The bill does not specify new funding requirements and was introduced in September 2025 with bipartisan support.
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