The Renter Resource Center Act directs the Department of Housing and Urban Development to establish a toll-free hotline and website within 180 days where renters of large institutional investors can report disputes and potential legal violations. Large institutional investors—defined as entities controlling 350 or more single-family homes—must notify tenants annually about this resource and provide contact information for their dispute resolution contacts. HUD will investigate complaints involving federal law violations, share information with relevant agencies, and refer state law violations to appropriate state authorities while providing written responses to renters about actions taken. The bill exempts certain purchases by large investors, including those for affordable housing, foreclosure-related acquisitions, senior housing, disability care facilities, and home-ownership programs that give renters first refusal rights. HUD must submit annual reports to Congress analyzing the types and outcomes of disputes while protecting renters' personal information through anonymization.
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