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See Schedule O. The mission of the American Productivity & Quality Center (APQC) is to educate and broadly share information with people and organizations around the world to improve productivity and quality by:- Discovering, researching and understanding emerging and effective methods of both individual and organizational improvement;- Broadly disseminating our research findings through education, publications, online databases, advisory services and other services that can effectively put the information into the hands of as many individuals as possible, and - Connecting individuals to one another with the knowledge, resources and tools they need to successfully manage improvement and change.

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